Contact us

Hello! How can we help you?

This page has answers to all our FAQs. Want to contact us by email? Choose a heading and then click on ‘Write to customer service’. Then fill in our mail form, and we will get back to you as soon as possible.

You can find our phone number and opening hours further down the page under the category "Phone".

On My Bookings you can: 

No booking confirmation? Then please check your spam filter. Documents can get stuck there no matter which email client you are using.  Also check under the tab "My bookings."

We are sorry to inform you that the airline Atlas Global (KK) has suspended their flights from 26th of November till 21st of December. This means that any flights you have booked with the airline on these dates might be cancelled. Passengers might need to buy new tickets, if they wish to travel on these dates.